If you are not satisfied with your purchase of ThermoTile, or
you purchased too many or the wrong size, simply return* the new
and unused mats** in the original packaging with postage prepaid within
90 days of purchase.
*Returns are subject to a 10% restocking
fee and a charge back for any Free outbound freight
** Mats must be unused, uncut, and in original condition.
ThermoTile is warranted for as long as the original homeowner lives in the home where ThermoTile was installed. Please read your Lifetime Limited Warranty in the Installation Manual for details or contact us for a copy..
Call us at 1-800-308-8057
Office Hours: M - F 8 a.m. to 6:30 p.m. CST
